Frequently Asked Questions
Descrip What makes our products special?
For over 19 years, we have been offering only the finest in chocolate, food and candy packaging, providing our clients with long-lasting impressions and scrumptious flavors. We are repeatedly recognized for the high quality of our chocolates, truffles and personalized service.
Can I order samples?
Yes! You may receive free samples by completing the “Sample Form” HERE.
What is the shelf life of your products & how do I store them?
You will find the exact shelf life of each item on the Product Description section of the particular product. Chocolate does not need to be refrigerated, in fact, we recommend storing it at room temperature below 80 F away from direct sunlight & heating units. All other packaged items, such as, cookies, popcorn, candies & mints, must be stored in a dry, cool place.
What is your turnaround time?
The turnaround time depends on the products that you are interested in. Our regular turnaround time is between 5-7 business days. However, some items require a little extra time. If you are under a deadline, please reach out to and we will do our best to accommodate your request.
Free warehousing programs
One Piacere Confections maintains a temperature controlled facility. We can work with you to create a warehousing program to pre-produce your products & partially ship on demand. This program will allow you to place a larger order, taking full advantage of our volume discounts. You may provide shipping dates at the time of your order or submit them later, based on your consumption. Contact our gift experts for more information.
Multiple locations
If you need to ship your order to multiple locations please contact us after your submit the purchase and we will accommodate you. A fee may apply for each drop shipment.
Summer time
All chocolate products shipping under warm weather climates require insulation. Cooler & ice fees are included in shipping costs. Larger orders can be shipped via refrigerated trucks.
One PiacereConfections reserves the right to determine best mode of transportation based on destination and time of year.